Who is responsible?
ForeverWisp is operated by CACHE22 LTD, registered in England and Wales (company number 17419941). Registered office: 124 City Road, London, United Kingdom, EC1V 2NX. Email: hello@foreverwisp.com.
We are responsible for the personal information described here. Contact hello@foreverwisp.com for privacy questions or requests.
Early-access emails
If you join, ForeverWisp stores your email address, selected interest, consent record and signup time to manage the early-access list and send the new guides and major addon updates you requested. The form does not take payment details. We do not sell the list.
A successful signup means your entry has been stored. No confirmation email is sent immediately. Any update email will include an unsubscribe option.
Manage update emails
Every launch and guide update email will include an unsubscribe link. You can also unsubscribe here from the browser you used to join, even before your first email. The button appears when this browser’s management cookie identifies your signup.
If you no longer have that browser cookie or need a hand, email hello@foreverwisp.com from the address you used to join and ask us to remove it.
Saved guide progress
Checklist steps are saved in the site’s database against a random browser identifier. The identifier is held in an HTTP-only cookie for up to one year. Progress is linked to that browser, not an account, and does not sync between devices. Clearing cookies removes this browser’s access to its previous record. “Reset checklist” clears the saved completed steps for the current guide.
Addon and interactive preview
The addon saves progress per character in WoW’s SavedVariables and does not send telemetry to ForeverWisp. Website and addon progress do not sync. The interactive product preview and any temporary checklist keep changes only in the open page and discard them on reload.
Feedback
If you submit feedback, we receive the message, any addon report you paste, and the screenshot and reply email you choose to provide. An addon report can include your game version, guide and step, settings, in-game location and quest progress. We store feedback privately in our Postgres database for the Wisp team to review, along with a submission reference, time and review status. Submitting feedback does not send an email notification. Your reply email is only used to follow up on your feedback and is not added to marketing.
Appearance and animation
Theme and animation choices are stored locally in your browser. They are preferences, not the source of truth for your saved guide steps. Reduced-motion settings are respected.
Referral codes
When you follow a streamer referral link or enter a code at checkout, we remember the selected code in this browser for up to 30 days. A newer code replaces it, and you can remove it before payment. This browser record contains only the code and expiry time. If you buy using a valid code, we keep its attribution with the order to calculate the streamer’s commission and account for refunds and payouts.
Streamer payout details
Streamers can submit their legal or business name, account country and bank-transfer details or PayPal email so we can pay their commission. We encrypt these details in storage. Streamers see a masked destination after saving; authorised payout administrators can view the full details after a fresh sign-in, and access is recorded. We retain the destination associated with each payout as part of its payment record. Changing your details does not change an existing payout reservation. Contact hello@foreverwisp.com to correct a pending payment or request removal of details no longer needed, subject to retaining necessary payment records.
Currency preferences
We use the approximate country supplied by our hosting provider, or your browser’s language setting, to suggest a display currency. You can override it. A manual choice is stored in a first-party preference cookie for up to one year; choosing Auto removes it. Prices are set for each currency. No precise-location permission is requested.
Download requests
We count addon download-button clicks in Vercel Web Analytics, with the page path, button placement and addon version. Clicks to our CurseForge listing are counted separately with the same fields; they do not tell us whether you download or install through CurseForge. Separately, when you request the addon download, the application records the addon version, which bundled guide led to setup and a fixed label for the referring editorial link (or “product-page”) in hosting logs. Raw query values are not logged. This event does not include an email, browser identifier or game character. These counts measure clicks and requests, not completed downloads, unique players or installations. Direct ZIP links bypass the application request event. Hosting infrastructure may keep its own ordinary request logs.
Hosting and external services
The site uses Vercel hosting and a Postgres database. Fonts are served by ForeverWisp. Vercel Web Analytics runs automatically to measure aggregate visits and help us improve our guides and navigation. It uses a request-derived visitor hash, with a visitor-session lifespan of up to 24 hours, rather than analytics cookies. Account, API and unsubscribe pages are excluded, and query strings and fragments are removed from page URLs before analytics events are sent. We do not add advertising trackers. Links to Blizzard leave ForeverWisp and are subject to Blizzard’s own policies.
Guide accounts and purchases
Email sign-in and guide purchases are open. We store your email, hashed sign-in and session tokens, and the Battle.net account identifier and BattleTag you link. Resend delivers requested sign-in emails and order emails, such as a refund notice. Account sign-in does not subscribe you to launch emails.
Stripe handles checkout. For eligible international orders, the merchant of record, Sold through Onelink (Sold through Link, LLC, a Stripe affiliate), handles your payment and tax details under the Onelink privacy policy. ForeverWisp stores order, payment-event and download records, including product, billing country, seller or merchant of record, quoted and paid amounts and currencies, tax amount, purchase status and a support reference. We do not receive your full card number. Personal guide packs contain a licence reference and a salted account fingerprint for the addon’s account check. They do not contain your email or readable BattleTag, but the fingerprint is pseudonymous: someone who already knows your BattleTag could check it against a pack. These checks do not prevent someone from copying files.
Why we use information
We use your consent for launch-update emails. You can withdraw it without affecting processing already carried out. We use aggregate website statistics to improve our content and navigation. We use legitimate interests to provide requested browser checklists, keep the service secure and respond to ordinary enquiries; those interests are running a useful, secure guide service. For accounts and purchases, we use information needed to take steps you request and perform our contract, and legal obligations for required accounting records. Providing an email is necessary to receive updates or account access; linking Battle.net is necessary for personal pack access. Marketing is optional and separate.
Website measurement also includes release-notification signup outcomes, clicks to the addon and release updates, signup reminder views, opens and dismissals, and web-demo interactions. We send page paths, form placement and broad failure categories, without email addresses or form contents. The signup reminder remembers dismissals for seven days and whether it has appeared during the current tab session using browser storage. Vercel Speed Insights measures page loading, responsiveness and visual stability with the same private-page and URL exclusions described above.
Service providers and international processing
Vercel hosts the website and website analytics. Neon provides our Postgres database in the United States. Account sign-in uses Resend when enabled; purchases use Stripe when enabled; Battle.net linking involves Blizzard. Providers can process information outside the UK. We use applicable adequacy arrangements or contractual safeguards where required and assess the actual provider arrangements before enabling additional services. Contact us for details of the safeguards applying to your information.
Your rights
Depending on the circumstances, you can request access, correction, erasure, restriction or portability of your information, and object to processing based on legitimate interests. You can withdraw consent for marketing at any time. Email hello@foreverwisp.com; we may need proportionate identity verification. We normally respond to rights requests within one month, and explain any lawful extension or reason a request cannot be fulfilled in full. You may complain to the Information Commissioner’s Office. You do not have to contact us first.
Retention and removal
We remove marketing signups when you unsubscribe or ask for removal. We review the list when early access ends and remove unused entries within 90 days. Inactive browser progress is retained for up to one year after its last save. Expired sign-in tokens, sessions, OAuth state and old rate-limit records are eligible for routine cleanup. Your account email and linked Battle.net identifier and BattleTag are kept while your account is open, because personal guide packs depend on them. There is no self-service removal yet: email us to unlink Battle.net or close your account, and we delete them except where they form part of the purchase records below. After unlinking, link Battle.net again before downloading new packs. Download logs are retained for up to 90 days. Purchase records needed for accounting and disputes may be kept for six years after the relevant financial year; we limit them to what is needed. Ordinary support correspondence is normally kept for up to two years after resolution, unless needed for an ongoing dispute or legal duty. Backup copies expire through the applicable backup cycle rather than being individually edited. Contact us for removal or retention details; clearing a browser cookie alone does not delete database records.
Cookies & preferences explains storage and website analytics. We do not use automated decisions with legal or similarly significant effects or sell your personal data.